FREQUENTLY ASKED QUESTIONS

SHIPPING

We offer Complimentary shipping within our shipping boundaries, as shown at the bottom of the page, over the subtotal of $500. This will be automatically applied in your checkout.

Small items will be shipped using Canada Post, you will be giving a tracking number with your shipping confirmation email. 

Large items will be shipped by our in house team, we will contact you after your purchase to arrange a date within 2 weeks of your order that is most convenient for you.

RETURNS

We do not offer returns or exchanges on our items. If you require any further information on the item before making a purchase, please reach out to us as we would be happy to provide further details, measurements, photos or videos of the item. 

Should you decide that an item is not working in your home, we would be happy to relist it for you under our consignment guidelines.

RENTALS

In our best effort to share what we have collected, we offer a rental service for the following items.

Whether you are creating a temporary retail pop-up, hosting an event, or shooting film/photo content we are here to provide you with a rental service for select items.

We love to see the spaces creatives can make using our pieces. Community is important, and we love to work alongside our neighbors.

Please reach out at info@incorsostudio.com for more information.

SHIPPING BOUNDARIES

If you are not within our boundaries, please do not checkout on the site. Please email info@incorsostudio.com, and we will let you know if the item(s) you are interested in are able to be shipped to your provided address.